FAQ

FAQ2025-03-26T23:20:23-07:00

CONTEXTURE FAQ

1. General

What is Contexture?2025-04-18T00:06:40-07:00

Contexture is a cloud-based, AI-powered accounts payable automation solution.

We work with mid-sized and enterprise clients to:

  • process PO invoices, non-PO invoices, and subcontractor invoices more efficiently and accurately
  • extract and match invoice and PO line items
  • deliver 2-way or 3-way matching with POs and shipping documents
  • confirm invoices are sent from approved vendors
  • create automated workflows to handle invoice exceptions
  • centralize and speed up invoice approval processes
  • automate ERP updates to pay invoices faster
  • provide a complete audit trail and flexible document retention to improve compliance

What makes us unique is that we configure Contexture to fit clients’ existing AP processes and workflow, provide industry-leading accuracy (data extraction and matching), and connect directly to your ERP.

What types of businesses benefit from Contexture?2025-04-18T00:15:53-07:00

Contexture AP Automation benefits companies that have:

  • a high volume of invoices
  • numerous suppliers
  • complex accounts payable processes
  • time-consuming regulatory demands
  • a desire to free up their finance teams to focus on more strategic activities that drive growth

We work with clients across multiple industries – construction, manufacturing, real estate, retail, and others.

What are the key benefits of Contexture AP Automation?2025-04-18T00:27:18-07:00

Contexture delivers the following benefits:

  • Improved efficiency and accuracy: Automating data entry, invoice matching, and approval workflows reduces manual errors and speeds up processing times.
  • Cost savings: By minimizing manual work, reducing errors, and decreasing the need for paper and storage, automation can significantly lower the cost per invoice.
  • Better visibility and control: Real-time data and analytics provide insights into the AP process, allowing for better cash flow management and forecasting.
  • Enhanced compliance and security: Automated systems can enforce compliance with internal policies and regulatory requirements, and audit trails improve transparency and reduce the risk of fraud.
  • Stronger vendor relationships: Timely and accurate payments, facilitated by automation, lead to improved vendor satisfaction and can potentially unlock early payment discounts.
  • Time savings for staff: Automating routine tasks frees up AP staff to focus on more strategic and value-added activities, such as financial analysis and vendor relationship management.
  • Scalability: Automated systems can handle increasing volumes of invoices without requiring proportional increases in staff.
  • Faster approvals: Electronic routing and notifications speed up the invoice approval process, reducing delays.
  • Reduced risk of fraud: Automated systems can detect duplicate invoices and suspicious activities, helping to prevent fraudulent payments.
  • Improved cash flow management: Automation helps optimize payment timing and can enable the capture of early payment discounts.
How does Contexture streamline the AP process?2025-04-18T00:29:28-07:00

Contexture intelligently captures and extracts data from invoices, maps to your unique workflows, automates approvals, and connects to your ERP systems, reducing human intervention. This results in faster processing times, improved accuracy, and significant cost savings.

Is this system cloud-based?2025-04-18T00:32:54-07:00

Yes, Contexture is multi-tenant, cloud-based platform that allows secure access from anywhere.

How does Contexture compare to other AP automation solutions?2025-04-18T00:43:55-07:00

Contexture differentiates itself from other AP automation solutions as follows:

  • Service beyond software: The Contexture team will map out your goals and current AP processes to ensure that we deliver an AP automation solution that is tailored to your needs – and works the way you expect it to.
  • Fits your existing AP workflow and ERP: Contexture fits your existing AP workflow and ERP. No changes are required.
  • 99.5% accuracy with human verification: Contexture combines leading AI and automation technologies with human verification to deliver our 99.5% accuracy guarantee.
  • Reliable 3-way matching: Contexture automatically matches and validates invoices with POs and shipping documents. This ensures only approved invoices get paid.
  • Line-item matching: Contexture digitizes all line items on multi-page invoices and ensures they match PO line items.
  • Vendor list matching: Contexture protects your business from risks of phishing and fraud by ensuring only invoices from approved vendors get paid.
  • Deployment and scalability: Contexture can be deployed very quickly with no additional infrastructure costs. Our AP Automation system can scale to meet your business needs.
  • Control and flexibility: With Contexture, you retain full control, and we tailor the system to satisfy your complex internal business processes.
  • Built-in AI: Contexture uses the latest AI, automation, and cloud technologies to deliver industry-leading accuracy, security, and flexibility.
  • Works with PO and non-PO invoices: Contexture automates data entry for all invoice types (e.g., PO invoices, non-PO invoices, sub-contractor invoices, utilities, etc.).
  • Fast turnaround and unmatched accuracy: Not only does Contexture automate invoice processing lightning-fast, our accuracy is unmatched. If the system detects any exceptions (i.e., invoices that are missing required data), we will flag them for your team to review and follow up.
  • Low-cost implementation: Contexture implementations are low-cost and we work closely with your team to ensure timely deployments.
  • Flexible ERP integration options: Contexture can connect directly to your financial and purchasing systems (whether cloud-based, on-premises, or hybrid). Or, if you prefer, we can create automated import files to streamline updates and eliminate double data entry.
What kind of ROI can I expect?2025-03-26T20:30:31-07:00

ROI varies, but most clients see significant reductions in processing time and costs, along with fewer errors and improved vendor relationships.

How is the system priced?2025-04-18T00:49:59-07:00

Pricing is based on your specific needs and usage. Contact us for a personalized quote.

How can I get in touch?2025-04-18T00:50:33-07:00

Please visit our Contact Us page, or email us at sales@contexture.tech.

2. Invoice Processing & Data Capture

What invoice formats can Contexture handle?2025-04-18T00:53:54-07:00

Contexture can handle all types of invoices (e.g., PO invoices, non-PO invoices, subcontractor invoices, complex multi-page invoices). We can receive and capture invoices from any format or source, including email forwarding, file transfer, drag and drop, and web scan.

How accurately does Contexture extract invoice data?2025-04-18T00:56:29-07:00

Contexture delivers industry-leading, 99.5% accuracy in extracting invoice data. Machine learning means the system gets smarter as it processes more invoices. And we have a team of human verifiers who verify complex invoices that get flagged for review.

Can Contexture handle invoices with complex layouts and multiple line items?2025-04-18T00:58:57-07:00

Yes, Contexture is designed to handle complex invoice structures and accurately extract data from multiple line items.

Does the system handle foreign currency invoices?2025-04-18T00:59:30-07:00

Yes, Contexture can handle foreign currencies, and convert them to your base currency.

3. GL Coding

How does Contexture automate GL coding?2025-03-26T23:17:35-07:00

Contexture can be configured to automate GL coding based on specific vendors, projects, and historical invoice data. Your AP staff can validate and verify proposed GL codes, and machine learning allows Contexture to make more accurate recommendations over time.

4. Invoice Matching (2-way or 3-way)

Can Contexture match invoices with POs and shipping documents?2025-04-18T01:01:13-07:00

Yes, Contexture automates the time-consuming process to match invoices (and line items) with POs and shipping documents.

5. Approval Workflows

Can I customize approval workflows?2025-04-18T01:05:24-07:00

Yes. During the Contexture implementation process, one of our business analysts will meet with your team to map out your current and desired future state AP process. Our team will then deliver a solution that meets your needs. This is part of our “Service beyond software” commitment to clients.

Does the system prevent duplicate payments?2025-03-26T20:32:25-07:00

Yes, the system automatically detects and flags potential duplicate invoices and payments.

6. Accounting/ERP Integrations

Does the system integrate with my ERP / accounting platform?2025-04-18T01:06:45-07:00

Contexture can integrate with virtually any ERP or accounting platform that has a web API. Please contact us for specific integrations.

7. Payment Processing

Does Contexture process payments?2025-03-26T23:12:57-07:00

No, Contexture routes approved invoices to your ERP. Payments are handled by your ERP.

8. Security & Compliance

How secure is my data with Contexture? Are you SOC 2-compliant?2025-04-18T01:11:34-07:00

We prioritize data security and employ industry-standard security measures, including encryption, access controls, and regular security audits, to protect your sensitive information. Contexture has successfully passed all SOC 2 security control tests.

Does Contexture comply with relevant regulations?2025-03-26T23:06:05-07:00

Our platform is designed to comply with relevant financial regulations and industry standards.

How is data backed up and stored?2025-04-18T01:12:38-07:00

Contexture backs up and stores your data in secure, redundant data centers.

9. Implementation & Support

How long does implementation take?2025-03-26T20:34:25-07:00

Implementation time varies, but we work to ensure a smooth and efficient onboarding process.

Do you offer training and support?2025-03-26T20:34:38-07:00

Yes, we provide comprehensive training and ongoing support.

Can Contexture scale with my business?2025-04-18T01:13:38-07:00

Yes, Contexture is highly scalable and can accommodate the evolving needs of your growing business.

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